Dear frequenters of this forum,
I would to talk you of my ugly experience with the Italian Technical Support of Legend QDI in UK.
I have suffered an endless series of insults as:
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POOR GUY......!!!!
AND NOW YOU GO TO SAY THAT THE ASSISTANCE HAS WRITTEN THIS!!! THIS IS REALLY PERSONAL....
END YOU TO INSULT ME WITH YOUR BLEAK LIFE!!!!
FOR THAT CONCERNS ME YOU CAN END TO MAKE THE MOLD IN THE HOLE WHERE YOU LIVE. IT IS CERTAINS THAT I DONT HAVE ANY INTENTION OF LOST MY TIME TO SPREAD THE E-MAILS OF ONE OF YOUR LEVEL, I WOULD NOT LIKE TO BE CONFUSED.
NOW BE YOU TO DO ME THE FAVOUR TO STOP. YOU HAVE HAD WHAT WANTED OR NOT??
AND THEN STOPS ONCE AND FOR ALL !!!!!!!!!!!!!!!!!
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After repeated protests the Manager has written me:
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Dear Giuseppe,
I would like to appologise for the late reply to your previous correspondence, but I have been away recently and last week I was at CEBIT. I have just returned and I am sorry to hear about the mis-comprehensions with Gianni Tala` and the bad feeling created by this whole situation. I am in the proccess of looking into the matter and assure you that we will take the neccessary action to avoid this kind of mis-understanding happening again in the future.
I was looking for the attachments you said you have sent but they dont seem to have arrived.
I hope to resolve this matter quickly and efficiently.
Regards
Mike Mignogna - Italy Country Manager
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But I answered :

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It’s strange that only now you have known about these " incomprehensions", because I had sent you a lot of mails of complaint with various enclosures to testify what was happened. Do you perhaps think that I am so candid ? 2 mails on 10 March, 1 mails on 12 March with attachment, 2 mails on 13 March, 2 mails on 14 March, 1 mail on 15 March with attachment. You had also been informed from the technical support in China on 7 March.

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It would be a pleasure for me some comment around this behavior.
Hollie

What exactly are they trying to help you with? I mean do they offer a certain sevice?

Initially it dealt with a request of technical support on a motherboard. It also established a relation of friendship with the Italian technician, but that he turned into a continuous quarrel because of her unstable character. He arrived to send me a complimentary motherboard to apologize himself of his behavior. Subsequently I realized me that he had spread my address of e-mail, infact I suffered some registrations in mailing list of doubtful origin. And so he reached the wickedness that I have brought above. I protested very violently with his superior, which induced him to reason and to ask me as to mend this ugly situation, and I asked a SDRAM DDR card. He however is crossing a very dangerous and ambiguous road with an Italian supplier.
Hollie:mad: